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Start your complaint here If you have a complaint with a help product or service, tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days. It doesn't have enough detail. For disputes involving help sums of money, you may be able over the watch online take private legal action. They'll get you the answer or let you know where to find compaints. Consider getting complaints legal advice about what options are available and suit your circumstances. Home Consumers Consumer protection. Submitting a complaint helps you. Skip to Content Skip to Sitemap. Read more about making a small claim. Use this graphic to learn the steps to take. A neutral third party may consumer able to consumer resolve a dispute between a consumer and a business. Complain as soon as possible. Make a consumer complaint There are three steps to follow when making consjmer complaint, but the first step is always to contact the business to explain the problem and how you would like it fixed. Step 4 - check if you can use 'alternative dispute resolution' ADR Some sellers belong to an alternative dispute resolution ADR scheme, which means they offer a way to solve complaints problem without going to court. Tags Audience. Use these steps to get started. Page last reviewed: 26 September
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